Privacy Policy

This privacy policy sets out how Olivia Bea Designs manages, processes and protects any personal information that you provide when you use the Olivia Bea Designs.com website or order through Olivia Bea Designs directly.

 

We are committed to protecting your privacy. Any information provided by you when using this website will only be used in accordance with the descriptions stated in this privacy statement. We will review and may update our privacy policy as required to comply with legal obligations and keep you informed.   Please check this page on a regular basis to make sure that you are still happy to accept it.  

 

Our privacy policy sets out how Olivia Bea Designs manages and processes the personal information you provide and how we protect this when you use the Olivia Bea Designs.com website.

 

We may collect

  • Your name, email address, mobile number, IP address and any other details required to process your order whether directly or through the website.

  • Your postal address (if your item or items need to be sent to you).

 

Use of your data

Your data may be used to contact you in relation to any enquiries, purchases or returns.

If you have consented to allow us to email or text you for marketing purposes, we may contact you with special offers (such as sales and promotions), events, which we think you will find of interest.

We do not share your data with any third party.

 

Data Storage

If you subscribe to our newsletter via the website or submit a personal request via any shows, events attended, or direct contact eg telephone, your contact information is stored within our cloud based customer database. Access to this is strictly controlled by secure data storage technologies and strictly limited to Olivia Bea Designs employees and contracted staff. It is not passed on to any third party at any time.

If you complete our contact form at events or shows this information is held at our offices. Address available on application by emailing jane@oliviabeadesigns.com.

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We will continue to hold this information and process it until you withdraw your consent, or it is no longer appropriate. If you believe the information we hold is incorrect, please contact us and ask for it to be amended or deleted.

 

Card Transactions

Your full credit card details are not retained from any website or telephone transaction.

 

Data Security

 

​Olivia Bea Designs is committed to keeping your personal data secure and has implemented security procedures to prevent unauthorised access. We will not sell your data to any other company or third party. However, we may provide it to a third party for a specific purpose such as dispatching an item or items you have ordered e.g. sample fabrics and finished items.

 

Website Cookies

 

This site uses cookies.  Cookies are small pieces of data, small text files, stored on our website.  They are typically used to keep track of the settings users have selected and actions they have taken on the site. Cookies help to improve your website visit.

 

Cookies track how you use the website, record whether you have seen particular messages and to help provide a better user experience. Cookies allow the site to remember your likes and preferences, as well as storing information for items such as your bespoke orders. 

Our use of cookies helps us identify which pages are most popular, and we use this information to improve our website and better customise it for easier and informative use.  This information is used only for analytical purposes.

Should you decide to object to them, they can be disabled in your browser. Please select and  follow the links below for more details on disabling cookies in the most popular browsers:

 

​Internet Explorer:  http://windows.microsoft.com/en-GB/internet-explorer/delete-manage-cookies

Google Chrome:  Type in ‘Google Chrome clear cookies’ and follow the

online advice.

 

Website:   http://www.aboutcookies.org

 

 

Contact

Should you wish to contact us in relation to your privacy, please email

jane@oliviabeadesigns.com

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